Welcome to You-Design-Online



Customer Service

Shipping & Delivery
All orders are shipped UPS Ground or USPS Priority Mail to the continental United States only. Additional fees may apply to orders shipped to Alaska or Hawaii. Allow 14 days for delivery
Privacy & Security
We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “do we use cookies” section below for information about cookies and how we use them. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: • To personalize your experience. • To improve our website. • To improve customer service. • To process transactions. • To administer a contest, promotion, survey or other site features. • To send periodic e-mails. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Do we use cookies? Yes, cookies are a small file that a site or its service provider transfers to your computers hard drive through your Web browser that enables the site or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Do we disclose any information to outside parties? We do not sell, trade. Or other wise transfer to outside parties you personally identifiable information. This does not include trusted third parties who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our policies, or protect ours or others rights, property, or safety. However, non-personally identifying visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links. At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protest the integrity of our site and welcome any feedback about these linked sites. California Online Privacy Protection Compliance. Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make changes to their information anytime by logging into their control panel and going to the “Edit Profile” page. Children’s Online Privacy Protection Act Compliance. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Online Privacy Policy Only. This online privacy policy applies only to information collected through our website and not to information collected offline. Terms and Conditions. Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. Changes to our Privacy Policy. All changes to our privacy policy will be posted on this page.
Returns & Replacements
You will have 15 days after delivery of the products in which to inspect the products and notify us of any defects in material or workmanship of the products (as delivered). If you find such a defect in the products and notify us of the defect within the 15 day period described above, your sole and exclusive remedy and our sole obligation will be for you to request a replacement product and for us to deliver a replacement product to you at no additional charge.
Ordering
Through the Site, we provide you with the ability to browse, select, design, create and purchase embroidered and printed merchandise (the "Service"). If you submit an order via our on-line design and ordering process and pay us the appropriate fees described on the on-line order form you submit to us, we will produce the customized products to your design specifications ("Product") and deliver them to you at the shipping address specified in your order. Our available merchandise offerings may change from time-to-time, at our discretion. We may modify the Service at any time with or without notice to you, and without liability to you or any third party.
Products
We reserve the right to substitute listed products with one of similar quality. Product colors may not match those displayed on the live designer.
Copyright
By uploading images for print or embroidery you confirm that you have the legal right to print or use the image and agree to indemnify You-Design-Online of any legal claim that may result Suspected Copyright Violations. Pursuant to 17 U.S.C. § 512 as amended by Title II of the Digital Millennium Copyright Act, You-Design-Online has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. If you believe your copyrights are being infringed by a user of the online design Service, please provide written notice to You-Design- Online at 901 Mandarin Dr Hinesville GA 31313, Email Support@You-Design-Online.com Phone 912 572 7673 Please provide the following information: (i) a physical or electronic signature of you or of a person authorized to act on your behalf. (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. (iv) Information reasonably sufficient to permit Punch to contact You, such as an address, telephone number, and if available, an electronic mail address at which You may be contacted. (v) A statement that You have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that You are the excwlusive owner of the copyrighted work that is allegedly being infringed or that You are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Prohibited Use
You may not use the Service or your Account to create Products that violate any rights of another person or entity, including any copyright, trademark or other intellectual property right or right of privacy or publicity, or that are threatening, libelous, obscene, harassing or offensive in any manner. You are solely responsible for any liability associated with your failure to comply with this provision.
Users under Age 18
If you are under the age of 18, but at least 13 years of age, you may use the Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. The Service is not intended for children under the age of 13.